Welcome to PayNEarn! We are dedicated to providing a seamless and transparent experience for all our users. As we prepare to launch our platform, we want to clearly outline our Return and Refund Policy. This policy is designed to ensure fairness for all parties involved—Buyers, Sellers, and Managers. Please review the following information to understand how returns and refunds work on PayNEarn.
1.For Buyers :- As a Buyer using PayNEarn, you benefit from a cashback reward when you make purchases at participating stores through our platform. This cashback is intended to enhance your shopping experience and add value to each transaction.
*Return and Refund Terms for Buyers
- *Product Replacement Only*: We do not offer monetary refunds. Instead, if you need to return a product, you must select a replacement product of equal or greater value from the same store. If the replacement product is of higher value, you will need to pay the difference. - *No Refund on Payments*: Payments for products are final. Once completed, transactions cannot be refunded. - *Non-Returnable Products*: Products damaged after purchase are not eligible for return or replacement. It is the Buyer's responsibility to inspect the product at the time of purchase.
2. For Sellers:- By joining PayNEarn, Sellers benefit from increased visibility and traffic to their stores. This exposure helps drive more sales through our platform.
*Return and Refund Terms for Sellers*
- *Product Exchange Policy*: If a Buyer requests a return, Sellers must facilitate a replacement of the product in accordance with our terms. The replacement product must be of the same or higher value. - *No Refund Obligation*: Sellers are not required to issue monetary refunds. All returns are handled through product exchanges. - *Handling Damaged Products*: Products damaged after sale are non-returnable. Sellers should clearly communicate this policy to Buyers at the time of purchase to prevent misunderstandings.
3. General Guidelines:- - *Final Sale Policy*: All sales processed through PayNEarn are final. Once a transaction is completed, it cannot be refunded. - *Product Condition*: To be eligible for replacement, products must be returned in their original condition. - *Damage Policy*: Products that are damaged after purchase are not eligible for return or exchange. *Dispute Resolution*: Any disputes arising from this policy will be handled in accordance with Indian law and will be subject to the jurisdiction of the courts in Delhi. By using PayNEarn, you agree to comply with this Return and Refund Policy. We encourage all users—Buyers, Sellers, and Managers—to review these terms to ensure a smooth and fair experience. For any questions or further clarification, please contact our support team. We are here to assist you!